Aircall highlights (1) AI Voice Agent for handling/qualifying inbound calls and (2) AI Assist / conversation intelligence for guidance, automation, and insights.
Aircall describes AI Voice Agents that autonomously handle and qualify inbound calls.
Aircall positions AI Assist as conversation intelligence and workflows to help teams prepare, respond, and follow up.
In practice: fewer missed inbound calls, more consistent qualification, and better coaching/insights during conversations.